The pressure
of boosting business in today’s competitive era is becoming harder by the day. Irrespective
of what industry your business is in, your expectation is always to reach the
maximum level of benefits.
The
prospects for any business is the customer, and to nourish a good relationship
with the customer, you require to handle their queries or claim very
efficiently. The market is not at all in standby, but it accelerates day by day
with a new launch of products or services. To tap with this competitive market,
you need to turn your customer woes into success buzzes.
The business
enterprises are looking for such magic that make them sustain in the
competitive market. MetaOption came up with one such boon for efficient
handling of customer, prominently known as “ SharePoint Case Management System”. Being a Microsoft Gold
Certified partner, we always come up with innovative ideas that brings
creativity to handle today’s booming requirement.
SharePoint
Case Management System (SCMS) is basically a ticketing tool that integrates the
exclusive features of SharePoint with the cloud services. It is a single and
secured web-based platform, that in houses exclusive features and various
integrated tools. It is exclusively designed to handle the customer requirement
very efficiently and hence enhancing the your business productivity.
The
exclusive features of MetaOption’s SCMS include:
· Informative
and customizable Dashboard
·
Optimized
Security for confidential data
·
Enhanced
way to track ticket status
·
Advanced
Filter Tool with multiple option
·
Admin
Tab
·
Automatic
generation of ticket on Email Notification
·
Cloud
storage facility
·
Customize
fields
·
Intake
of new ticket via Email
MetaOption
SharePoint Case Management System is an ideal solution for ticket management
and expanding its wing for all over the globe. It is not restricted to any
particular business, but tapping its versatility into a number of business environment:
· E-Commerce:
It is well known that E-Commerce is rising as the next
cutting edge in the global market. With its global expansion, it requires to
handle a million of customers at a time to gain their trust. Our advanced SCMS
is handling their requirement efficiently by integrating the secured feature of
SharePoint with cloud.
·
Telecommunication:
Maintaining telecom clients can be not less than a battle. It
includes a wide range of complaints, ranging from network issues, delay,
billing issues, speeds to hand off. With innovative features of SCMS, concerned
support team in telecom can easily and immediately respond to a number customer
complaint.
·
Automobile Industry:
The craze of the automobile industry is at peak. Whether
there is any new launch or the complaint related to the old model, industry
need to maintain a trustworthy relationship with immediate and proper response.
Our exclusive ticket management tool makes the support team feel comfort while
handling the vast number of customer’s requirement or complaints.
·
Educational Sector:
Handling a university or college is a great challenge where
the obstacles are common in the daily running of the institution. Our
innovative case management software, is a boon for universities or any educational
institution in handling huge databases of the student and any queries related
to new admission, certification and much more.
· City Services:
New visitors in any city come up with a lot of question
regarding locations, visiting places, and much more. Any queries can be immediately
resolved by our booming case management software and hence the visitor will
have a good impact about the new city.
· Law Firms:
Our innovative SCMS is expanding its wing even to the Law
firms where the people come us with a huge number of complex issues. It helps
the associated department to handle a number of issues regarding the status of
their cases and their announcement date and much more in a customized manner.
·
IT:
IT service companies are finding SCMS as a magical software
that handles their hassle in a fruitful manner. With its advanced feature, it can resolve the
queries or complaints round the clock.
·
Banking:
In the banking sector, customers come up with a wide and
diverse queries related to account opening, credit cards, debit card, cheque
deposit and much more. Our advanced case management software easily handles the
diverse queries in a very secured manner.
Still Struggling how to manage
customer? SCMS is the right option for any business sector!!
Our exclusive SCMS is tapping to wide number of
business enterprises and expanding its prominent benefits all over the globe.To download SCMS Product Brochure & get a Free Expert Review on your product need, please connect at: http://goo.gl/JCWtP7
